Data protection

We take the protection of your personal data very seriously. We treat your personal data as confidential and process it in line with the statutory data protection regulations and this privacy statement.

When you use this website, various items of personal data are collected. Personal data refers to any information relating to an identified or identifiable natural person. The purpose of this privacy statement is to specify the type of data we collect and to explain what we use it for. It also outlines how we do this and what the purpose is.

Please note that the transmission of data online (in the form of email communications, for example) may involve security issues. It is impossible to guarantee that data is secured 100% against access by third parties.

The controller responsible for the collection and processing of data as outlined below is:

Energie Consulting GmbH

Wilhelm-Leonhard-Straße 10
D-77694 Kehl-Goldscheuer
Germany
Telephone +49 (78 54) / 98 75 – 0
Email adress: info@ecg-kehl.de

Data Protection Officer:

Dipl.-Ing. Alexander J. Henze
Energie Consulting GmbH
Wilhelm-Leonhard-Straße 10
D-77694 Kehl-Goldscheuer
Germany
Telephone +49 (78 54) / 98 75 – 0
Email address: datenschutzbeauftragter@ecg-kehl.de

Data collection and processing on our website

Server log files

Our website is hosted by: domainfactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning, Germany. This service provider collects and stores the following information on our behalf after it is automatically transmitted by your device:

  • Anonymised IP address
  • Time you accessed the website and time zone information
  • Requested file
  • Access status (file transferred, file not found and so on)
  • Amount of data transferred
  • Referrer URL
  • Browser type/version and operating system used

This usage data can be used for troubleshooting, statistical analyses and adapting and optimising the website in response to our visitors’ needs as required. The legal basis is Art. 6(1), point (f) of the General Data Protection Regulation (GDPR).

The creation of personal user profiles is excluded from the anonymised data. The anonymised usage data is automatically deleted after a certain period of time has elapsed (up to 60 days). This data is not compared against other stored data and is not passed on to third parties, even in part.

Registration on this website

You have the option of registering on our website should you wish to make use of additional functions available on the website. Any data you enter for this purpose will only be used by us for the purpose of using the website or service for which you have registered. The details marked as mandatory during the registration process must be completed in full. If you do not provide this information, you will not be able to register.

If there are any major changes to what we are offering you or in the event of any changes that are necessary for technical reasons, we will use the email address you provided when you registered to let you know.

We process the data you entered during the registration process on the basis of your consent (Art. 6(1), point (a) GDPR). You have the right to revoke your consent at any time. All you need to do is send us an informal email informing us that you would like to revoke your consent. The lawfulness of data processing prior to this point is not affected by you revoking your consent.

We will store the data we collected when you registered whilst you are still registered on our website. We will delete this data once you are no longer registered on our website. Statutory retention periods shall remain unaffected.

Cookies

Some of the pages on our website use cookies. Cookies do not cause any damage to your computer and they do not contain viruses. We use cookies to help us make our website more user-friendly, efficient and secure. Cookies are small text files that are downloaded onto your computer and stored by your browser.

We mostly use session cookies, which are automatically deleted once you have left our website. Other cookies will be stored on your device until you delete them. These cookies allow us to recognise your browser the next time you visit the website.

You can adjust the settings on your browser so that you are notified about cookies being stored. You have the option to only allow cookies on a case-by-case basis, to accept cookies in certain cases, to not allow cookies as a general rule or to set your device to automatically delete cookies whenever you close your browser. Please note that if you deactivate cookies, you may not be able to take advantage of the full functionality of this website.

Cookies that are required for electronic communications or the provision of specific functions requested by you are stored on the basis of Art 6(1), point (f) GDPR. The website operator has a legitimate interest in storing cookies in order to ensure that their services are provided optimally and without any technical issues. In the event that other cookies (e.g. cookies used to analyse your browsing behaviour) are stored, these will be covered separately in this privacy statement.

Third-party services

Our website uses content and services provided by third parties to allow us to display everything properly and to analyse user behaviour with a view to optimising our website. (Legal basis: Art. 6(1), point (f) GDPR). If you use one of these services or if third-party content is displayed to you, data has to be exchanged between you and the relevant provider for technical reasons. It might also be the case that the provider of the relevant services or content may process your data for their own purposes beyond this. As we do not have any control over data collected and processed by third parties, we cannot make a binding statement in relation to the purpose and extent of the processing of your data.

Google Analytics

This website uses functions offered by the Google Analytics web analytics service provided by: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies. Cookies are text files that are stored on your computer to help analyse how you use the website. The information generated by cookies about your use of this website will generally be transmitted to and stored on a Google server in the USA.

Google Analytics cookies are stored on the basis of Art. 6(1), point (f) GDPR. The website operator has a legitimate interest in analysing user behaviour for the purpose of optimising their website.

IP Anonymisation

We have activated the IP anonymisation function on this website. This means that Google will anonymise your IP address within Member States of the European Union and in other states party to the Agreement on the European Economic Area before transmitting information to the USA. In exceptional cases only, the full IP address will be transmitted to a Google server in the USA and anonymised there. Google will use this information on behalf of the website operator for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to usage of the website and the internet for the website operator. The IP address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google.

Browser Plugin

You can adjust your browser settings so that cookies are not stored. Please note, however, that in this case you may not be able to make full use of all of the functions of this website. You can also stop data generated by cookies in relation to your use of the website (including your IP address) from being collected and processed by Google by downloading and installing the browser plugin which is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the Collection of Data

You can stop Google Analytics from collecting your data by clicking on the following link. An opt-out cookie is stored, preventing your data from being collected when you visit this website in future: Deactivate Google Analytics.

You can read more about how your user data is processed by Google Analytics in Google’s privacy statement: https://support.google.com/analytics/answer/6004245?hl=en.

Google Fonts

We use external fonts on this website (Google Fonts provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). These fonts are integrated as a result of server access, in which case the user’s IP address and the website they have accessed is transmitted amongst other things. The data can be processed in the USA.

You can read Google’s privacy policy here: https://www.google.com/policies/privacy/

Hotjar

For our website we use the web analytics service Hotjar of the company Hotjar Ltd (“Hotjar”). Hotjar is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe, Tel.: +1 (855) 464-6788). This analysis service allows us to track movements on our website. For example, you can see how far users scroll down the screen and which buttons they click. This provides us with useful information to optimise our website even more customer-friendly.

When using Hotjar, we pay attention to the protection of your personal data. We can only track which buttons are clicked, the mouse movement, the scrolling behavior, the screen resolution of the device, the device type and browser information, country of residence and browser language.

Hotjar offers each user the option of preventing the use of the service by means of a “Do Not Track” header, so that no data is recorded about the visit to the respective website.

A manual with information about your browser can be found at https://www.hotjar.com/opt-out.

For more information about Hotjar Ltd. and the eb analytics service Hotja, please visit:
https://www.hotjar.com

Information about the Privacy Policy of Hotjar Ltd. can be found here:
https://www.hotjar.com/legal/policies/privacy/

We use Hotjar on the basis of Art. 6(1), point (f) GDPR. The website operator has a legitimate interest in analysing user behaviour for the purpose of optimising their website.

SSL and TLS encryption

For security reasons and as a means of protection for the transmission of confidential information you send to us as the website operator, this website uses SSL and TLS encryption. You can tell that a connection is encrypted by checking that “http://” switches to “https://” in your browser address bar. A padlock icon should also appear in your browser bar.

When SSL and TLS encryption is activated, third parties are not able to read data you send to us.

Your User Rights

If you want to exercise your rights, all it takes is an email addressed to the controller or the Data Protection Officer (you can find the relevant contact details below). If you would like to exercise your right to make a complaint, please get in touch with the relevant supervisory authority.

Revoking your consent to data processing (Art. 7(3) GDPR)
Many processes that involve data processing are only possible with your express consent. You have the right to revoke your consent at any time once you have provided it. All you need to do is send us an informal email informing us that you would like to revoke your consent. The lawfulness of data processing up to this point is not affected by you revoking your consent.

Right to be informed and right to rectification and erasure
You have the right to be informed about all of the personal data we have stored in relation to you (Art. 15 GDPR), the right to verify and rectify it (Art. 16 GDPR) and the right to have it erased (Art. 17 GDPR).

We will not be able to erase your personal data in the event that we are legally required to continue storing it.

Right to data portability (Art. 20 GDPR)
You have the right to have the data that we process automatically on the basis of your consent or for the purpose of fulfilling a contract provided to you or a third party in a commonly used and machine-readable format. If you request for your data to be transferred directly to another controller, we will only be able to do so if it is technically feasible.

Right to object (Art. 21 GDPR)
You have the right to object to your personal data being used. This applies in particular to direct advertising (e.g. newsletters).

Right to lodge a complaint (Art. 77 GDPR)
You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes upon data protection regulations.

Contact

If you have any questions or suggestions or if you would like to exercise your data protection rights (e.g. to request for any of your personal data to be erased), please get in touch with the following contact:

Data Protection Officer
Dipl.-Ing. Alexander J. Henze

Energie Consulting GmbH
Wilhelm-Leonhard-Straße 10
D-77694 Kehl-Goldscheuer
Germany
Telephone +49 (78 54) / 98 75 – 0
Emailaddress: datenschutzbeauftragter@ecg-kehl.de

Updates to this privacy statement

We reserve the right to update this privacy statement from time to time. The changes shall apply from the point at which they are published on our website.

With that in mind, we recommend that you visit this page regularly to make sure you are aware of any updates.